Services
It is The Citizens Bank goal to provide you with a high level of service while maintaining personal attention to all your hometown banking needs. The following are some of the services we offer. Please contact the bank for additional information.
Our popular debit card is available on all personal and business checking accounts upon approval. Use it in place of a check to make purchases anywhere around the world Visa® debit cards are accepted. Or, use it to withdraw cash at any convenient ATM. All transactions are detailed on your monthly checking account statement, and your transactions are protected by your private Personal Identification Number (PIN). Transaction fees may apply at non-Citizen’s Bank owned ATMs.
To report a lost or stolen Debit/ATM Card please call (270) 236-2525 or 1 (800) 379-9909.
Using your Citizens Bank VISA® Debit Card or Citizens Bank ATM Card, you now have FREE access to the MoneyPass® surcharge-free ATM network. The MoneyPass® ATM network has thousands of locations where you live, work and travel.
Click Here to access Money Pass
Call toll-free (270) 236-9868 and follow the instructions. You can get account balance information, pay on loans, transfer funds, and more. Do your banking when it’s convenient for you–24 hours a day!
Help safeguard your valuables by renting a safe deposit box. Our safe deposit boxes vary in size and price. Contact us for rates, sizes, and availability.
When you need to order or reorder checks online, turn to Main Street Checks — a leading check printer trusted by banks and credit unions nationwide. From personal checks to business checks, including safety checks and security checks, we provide the check styles and accessories you’re looking for.
Need to reorder checks? Click here.
| Service | Type | Fee |
|---|---|---|
Service Cashier's Checks | Type $0 - $500.00 $500.01 and over | Fee $3.00 $5.00 |
Service VISA® Gift Cards | Type Min/Card - $25.00; Max/Card - $500.00 | Fee $4.95 |
Service Notary Fee | Type Customers No Charge----- Non Customer $25.00 | |
Service Safe Deposit Box Rentals | Type 3"x5" 5"x5" 3"x10" 5"x10" 10"x10" | Fee $20.00 $30.00 $40.00 $50.00 $75.00 |
Service Dormant Fee | Type | Fee $3.00 per month |
Service Wire Transfers | Type Incoming Customers/Outgoing Customers/International | Fee $5.00 $20.00 $75.00 |
Service Research Fee | Type $30.00 per hour | Fee Minimum Charge $15.00 |
Service Reproduction Fee | Type | Fee $1.00 per item |
The Citizens Bank is able to empower its customers to perform their banking needs whenever, wherever, and however they wish with The Citizens Bank’s Online Banking. With point and click simplicity, even novice users can have immediate access to vital banking functions, 24 hours a day, 365 days a year.
The Citizen’s Bank Online Banking allows our customers secure and convenient access to their accounts using the Internet anytime. Some of the functions available with Online Banking are:
There will be a few setup steps you will need to complete in order to login to your Online Banking for the first time.
The Citizens Bank’s Mobile Banking is easy to use. With the Smart Banking App, you can view balances and transactions, transfer funds, make deposits, or even pay bills with your iPhone® and Android® enabled devices.
With The Citizens Bank’s Mobile Banking App you can safely and securely access your accounts anytime, anywhere. Access Citizens Bank Mobile Banking by downloading the app for iPhone® or Android® by clicking on the links below.
Requirements:
APPLE Compatible with iPhone, iPod touch, and iPad.Requires iOS 4.0 or later
ANDROID 2.1 and up
Pay your bills 24/7, save postage, and more importantly-save your time by adding Bill Pay to your Online Banking.
Learn More/ Apply now
Existing Customer